We ensure that the collection of your information, such as order details and transaction details, including Personal Information is limited to fulfilling the purposes identified below. If we intend to use your information for any other purpose, we will seek your consent prior to such use.
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorised access.
Your personal information will be stored and processed in India.
When you provide your information to us, including through third parties such as brands, merchants etc., we use and process the same to render our Services [including services to third parties such as brands, merchants etc. in relation to whom you conduct transaction(s)].
The information, including Personal Information collected will be used only for the purpose of enabling you to use the Services provided by us, to help promote a safe service, calibrate consumer interest in our Services, inform you about updates, troubleshoot problems, customize user experience, detect and protect us against error, fraud and other criminal activity, enforce our Terms, and as otherwise described to you at the time of collection of such information.
Further, we may collect, use, store and process the information provided by you to improve our Services, maintain a record of POPcoins owned by users and their respective expiry.
We may contact you through any mode of communication, including but not limited to WhatsApp, calls or text messages, e-mails etc. in relation to our Services, to improve our services, to seek feedback or undertake market research or to market our Services to you. You expressly waive any registration or preference made under DND/NCPR list under the applicable Telecom Regulatory Authority of India (TRAI) regulations. If you do not want to receive communications from us that are not relevant to you or your use of our Services, please write to us on [•].
We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information, attributes such as your interests, lifestyle information, your purchasing preferences, and other such information that you may choose to provide.
By using our Services, you accept the inherent security implications of data transmission over the internet and the world wide web which cannot always be guaranteed as completely secure.
We may use trusted third-party service providers to perform certain services on our behalf, including for the purposes of data storage, data management, web hosting, web analytics, marketing and mailing. These service providers only receive Personal Information if such information is required to perform their function(s), and they are not authorized to use any Personal Information for any other purpose(s) other than the purpose(s) set forth by us.
In the event you do not wish that we retain your Personal Information, you are requested to inform us regarding the same. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. If you opt for the said option of withdrawal, we shall not be bound to provide Services to you.
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date. If you believe that any information belonging to you that is in our possession is inaccurate (having regard to the purposes for which they are processed) you may write to us to get it modified. You shall have the option of reviewing the information provided by you.
We shall retain the information shared with us in accordance with appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or to enable us to exercise our legal rights and/or defend against legal claims or if required by law for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
We may use data collection devices such as “cookies” on certain pages of the Application to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.
POPclub maintains reasonable physical, electronic and procedural safeguards to protect information shared with us. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access.
In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Popclub Vision Tech Pvt Limited
Empressa Building, 2nd Floor, 14 Sahar Road, Andheri East, Mumbai, Mumbai, Mumbai City,Maharashtra, India, 400099
Your use of our Services will be governed by and construed in accordance with the laws of India. You agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Mumbai, Maharashtra in India and you irrevocably submit yourself to the jurisdiction of such courts/ tribunals.
We shall always cooperate with regulatory authorities and investigating agencies in the matter of treatment of your Personal Information.